Record Absence Levels Reported in the 2010 Absence Management Survey
Absenteeism reached record levels in the 2010 Absence Management Survey, rising by 5% to reach a peak average of 9.87 days per employee per annum, up from 9.3 days per employee 12 months ago. The report, released by Direct Health Solutions surveyed 129 organisations participated in the survey between February and May of this year.
The survey has found organisations are still battling to tackle unplanned absence effectively. The report is based on absence data provided in the 2009 calendar year, which includes the impact of Swine Flu and the aftermath of the global financial crisis.
- Absence levels up to an average of 9.87 days per annum.
- Around 18% of absence is non-genuine
- NSW has the second lowest levels of leave
- Manual workers take 8.7 days vs 10.8 for non-manual workers
- Over one-third, or 36% of organisations reported increasing absence levels
- The average reported cost of absence has increased 8% to $3741
- Banking, Finance & Insurance industry up 2 days per employee to 11.1
- Contact Centre/Call Centre absenteeism has jumped from a low of 9 days to 11 days per employee, or an increase of 23%.
- Public Sector absence levels have fallen for the second year in a row to 9.9 days. There is now no difference in public and private sector absence levels which is very rewarding for the public sector
- 75% of all unplanned absence is for illness, 15% for Carers Leave and 10% for other types of personal leave
- Ensuring Med Certs are required means 1.3 less days sick leave
- Flu Vac’s have no impact on absence levels
- Nearly 50% of companies provide training to manage absence
- Mental Health is considered a key cause of absenteeism. 50% of companies consider Mental Health to be a significant issue in their business.
- 27%of all time off is for Cold/Flu/Infection
- 70% of companies use trigger points to manage absence
- Nearly 40% of respondents believe absence is underreported.
- The average target set by organisations is 7 days per employee per annum
The annual survey, which is the most comprehensive of its kind, provides an extensive analysis of absenteeism in Australia. It covers the following key areas:
- Rates – & relationships across a wide range of variables
- Management Practice
- Data & Reporting
- Health & Wellbeing
The report is available for purchase from the 1st September 2010 for $495+. Nationwide briefings will commence mid-September. Call our survey team on 02 8668 0800 or email email@example.com for further details.About Direct Health Solutions:
Direct Health Solutions is the leader in providing positive absence management solutions to organisations across Australia. DHS average a 22% reduction in absence levels across our clients, and will guarantee a reduction in absence of 10% following the implementation of their Day 1 Absence Recording & Medical Advice Service. For further enquiries visit www.dhs.net.au