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The leader in Positive Absence Management

Absence Management Services

Direct Health Solutions is a specialist in helping organisations manage unplanned absence. On average we help our clients reduce absenteeism by 25%-40%,  streamline processes, reduce admin, and provide the best absence reporting, management tools and analytics available today. We develop positive absence management programs tailored to customer requirements and underpinned by our leading AbsenceTrack reporting platform.

Absence Management Services

The average cost of a sick day is $350 per day. In Australia, employees take on average of 9.5 days absence per annum according ot he 2016 DHS Absence Management & Wellbeing Survey, costing employers over $3,000 per employee per annum.  DHS can estimate the cost of absence to your business, and ssist you to implement a program that will reduce these costs by 25%-40%. Our programs are self funded by reducing absence by 2.5%. Click here to estimate the cost of absenteeism to your business using our free absence cost calculator

DHS has over 12 years experience working with many of Australia’s leading organisations . We have developed tools and systems to simplify absence management processes, procedures and policies. We work across all industry sectors , from transport, to healthcare, callcentres to manufacturing and the public sector.  Our key Absence Management Services are:

  • Nurse Led Absence Management from Day 1 : Our ‘Nurse Led Absence Management recording and reporting service from Day 1 ‘ – a best practice program which centralises the reporting of all absenteeism to a Nurse-led Absence Reporting centre, who will record all absences in our AbsenceTrack system, notify managers and provide confidential health advice and support to employees 24/7.
  • AbsenceTrack: AbsenceTrack is our web based absence management system, providing real-time notification alerts, reporting  and analysis system to enable managers to manage absence effectively.
  • Absence Management Training: DHS has developed fundamental and advanced training programs for managers
  • Absence Management Consulting:  Our team of experts work with you to conduct a due diligence assessment of your absence management situation against best practices, and recommendations for improvement

Our Objectives

  • Reduce absenteeism, and associated costs
  • Support healthy working lives and employee access to health support
  • Create consistent absence processes and procedures to enhance compliance and management engagement
  • Provide great absence reporting and real-time analytics to help our customers manage their business better
  • Be the recongised leader in absence management in Australia


Please contact DHS to discuss your requirements and read about our success stories throughout this site.

Key Absence Management Services

  • image description Nurse Led Absence Management Recording
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