2019 Absenteeism Survey Results
Employee absence increased from 9.7 days in 2017 to 11.2 days per employee per annum in 2019. This is an increase of one and half days, or 15%. The median was 9.9 days per annum.
37% of respondent organisations believe their absence levels increased in the last 12 months, 25% indicated they had decreased and 34% indicated they remained the same.
Employees in the private sector took on average 10.9 days, compared to 13.6 days in the Public Sector.
Absenteeism was highest in the Public Sector/Government (13.6 days), followed by Banking, Finance & Insurance (13.2 days) and the Contact Centre (13.0 days).
Contact Centre absenteeism increased by 16% in 2019 to 13.0 days per employee per annum (5.6%), compared to 11.1 in 2017. Absenteeism in Contact Centres remains higher than for non-Contact Centre.
Absenteeism levels has increased the most in Queensland to 5.3% of total work time, compared to 4.0% in 2017. WA had the highest levels of absence by state.
The Cost of Absence Estimated at $35 Billion Per Annum
The average direct cost of absence per employee increased from $3,395 to $4,025 per annum – the increase is due to the increase in days lost per employee. 52% of organisations measure the cost of absence to their business.
CLICK HERE to request a complimentary copy of the full survey report, which provides comprehensive analysis of absence levels, costs, current HR practices, successful strategies and recommendations to manage absence.