Injury Management Services

early intervention injury triage, injury treatment and claims management

 

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New COVID-19 services

InjuryAssist is Direct Health Solutions early intervention injury management service. Through our 24×7 telehealth nurse contact centre, our AHPRA nurses provide proactive injury triage and management advice to improve stay at work outcomes and minimise unnecessary medicalisation.

Our unique approach places the employee first with the emphasis on immediate care advice and injury assessment, ensuring optimal management to expedite a safe and sustainable return to work following a workplace injury or illness .

Our injury management service has helped organisations of all sizes across major industry sectors to reduce recordable injuries, workers compensation claims and absenteeism risk, and other impacts resulting from work related illness or injury.

Our programs are scalable and customisable, and cover injury triage and management, return to work and claims management, incident management software and reporting, and specialist training and consulting solutions.

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    A 24×7 injury triage, management and advice line following employee injury or illness.

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    A single software hub to track, monitor and manage workplace incidents and injuries.

  • trainingandconsulting-1

    An extensive resource library to customise a training solution to your learning needs.

Proven results

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51%
TRIFR reduction

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60%
Medical treatment reduction

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99%
Employee participation

Testimonials

"We wanted an absence management program that we could manage in-house. AbsenceTrack enabled us to monitor absenteeism more accurately and comprehensively, and flag cases that required further investigation and support."

GM Human Resources - Absence Management Software Solution

"The program enabled open and fair reporting of all workplace injuries. We are proud to have achieved measurable and permanent change in our health and safety practices. Each year we continue to save millions of dollars in workers comp premiums.”

Head of Health & Safety - 24x7 Injury Management Service

"IncidentTrack has helped us achieve a safer and higher quality workplace. Our managers are able to concentrate their efforts and proactively monitor the health and safety of their staff. The impact this has had culturally on our business is huge."

Health & Safety Manager - Injury Management Software Solution

"DHS has been an integral part of our business since 2011. We have successfully embedded return to work practices and wellbeing management. We continue to engage DHS to help us shift our entitlement culture and drive a behaviour change."

GM Table Games - 24x7 Absence Management Service

"In the first year we reduced our lost time injury frequency rate by 56%. As a result of the program we were nominated for an award from our insurer. Our hours lost due to injury also reduced by 70% in the first year. The results have been nothing short of stunning."

 WHSE Leader - 24x7 Injury Management Service

"We wanted an absence management program that we could manage in-house. AbsenceTrack enabled us to monitor absenteeism more accurately and comprehensively, and flag cases that required further investigation and support."

GM Human Resources - Absence Management Software Solution

"The program enabled open and fair reporting of all workplace injuries. We are proud to have achieved measurable and permanent change in our health and safety practices. Each year we continue to save millions of dollars in workers comp premiums.”

Head of Health & Safety - 24x7 Injury Management Service

"IncidentTrack has helped us achieve a safer and higher quality workplace. Our managers are able to concentrate their efforts and proactively monitor the health and safety of their staff. The impact this has had culturally on our business is huge."

Health & Safety Manager - Injury Management Software Solution

"DHS has been an integral part of our business since 2011. We have successfully embedded return to work practices and wellbeing management. We continue to engage DHS to help us shift our entitlement culture and drive a behaviour change."

GM Table Games - 24x7 Absence Management Service

"In the first year we reduced our lost time injury frequency rate by 56%. As a result of the program we were nominated for an award from our insurer. Our hours lost due to injury also reduced by 70% in the first year. The results have been nothing short of stunning."

 WHSE Leader - 24x7 Injury Management Service

Case studies

View all case studies

G8 Education

24x7 Injury Management Service

Case Study Key Findings

  • Exceptional ROI: G8 Education saved over a million dollars on its insurance premium within 18 months.

  • Happy staff: Staff are delighted they have a nurse available...

Retail & Entertainment

24x7 Absence Management Service

Direct Health Solutions (DHS) were engaged by this major client in 2011 to implement a comprehensive absence management model, with impressive results.

Food & Beverage

 24x7 Injury Management Service

The organisation is a large premium brand beverage and food company and one of the top five bottlers in the world. The company employs 6,000 employees across Australia, covering over 100...

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