Injury Management - Direct Health Solutions

A single software hub to track, monitor and manage workplace incidents and injuries. IncidentTrack identifies, analyses and corrects hazards, provides an all-encompassing overview of incidents and injuries reported, investigated and then remediated, and more. Our safety and incident management software offers powerful data analytics to identify emerging issues and trends, and prevent organisational risks.

IncidentTrack is available on its own or as part of an integrated injury management solution. Our safety and incident management software is customisable and scalable, and can run on any PC, tablet or smartphone.

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Key features

Record all incidents & injuries

A cost effective, enterprise level online reporting of all workplace incidents and injuries in real-time.
Customisable workflows & forms

Quick and seamless customisation of all workflows, web forms and reporting analytics.
Real-time notifications & alerts

Immediate email / SMS notifications of completed reports to any business stakeholder.
Investigation & corrective action

Customisation of investigation modules to identify root cause and implement corrective actions.
Powerful interactive dashboards

Embedded business intelligence dashboards and comprehensive reporting analytics.
Storage facility for documents & photos

Unlimited storage of photos, videos and documents reported directly from smart device.
Safe & secure cloud reporting

Secure data centre storage located in Australia.

Key features

Record all incidents and injuries

A cost effective, enterprise level online reporting of all workplace incidents and injuries

Customisable workflows and forms

Easy customisation of all workflows, report forms and reporting analytics

Immediate notifications

Immediate email / SMS notifications of completed reports to any business stakeholder

Incident investigation and corrective action modules

Simple customisation of investigation process and corrective action methodology

Powerful reports and interactive dashboards

Embedded business intelligence dashboards and comprehensive reporting analytics

Storage facility for documents and photos directly from PC, phone, or iPad

Unlimited storage of photos, videos, images and documents against incidents reported

Safe and secure cloud reporting

Secure data centre storage located in Australia

Testimonials

"We wanted an absence management program that we could manage in-house. AbsenceTrack enabled us to monitor absenteeism more accurately and comprehensively, and flag cases that required further investigation and support."

GM Human Resources - Absence Management Software Solution

"The program enabled open and fair reporting of all workplace injuries. We are proud to have achieved measurable and permanent change in our health and safety practices. Each year we continue to save millions of dollars in workers comp premiums.”

Head of Health & Safety - 24x7 Injury Management Service

"IncidentTrack has helped us achieve a safer and higher quality workplace. Our managers are able to concentrate their efforts and proactively monitor the health and safety of their staff. The impact this has had culturally on our business is huge."

Health & Safety Manager - Injury Management Software Solution

"DHS has been an integral part of our business since 2011. We have successfully embedded return to work practices and wellbeing management. We continue to engage DHS to help us shift our entitlement culture and drive a behaviour change."

GM Table Games - 24x7 Absence Management Service

"In the first year we reduced our lost time injury frequency rate by 56%. As a result of the program we were nominated for an award from our insurer. Our hours lost due to injury also reduced by 70% in the first year. The results have been nothing short of stunning."

WHSE Leader - 24x7 Injury Management Service

GM Human Resources - Absence Management Software Solution

Health & Safety Manager - Injury Management Software Solution

GM Table Games - 24x7 Absence Management Service

WHSE Leader - 24x7 Injury Management Service

Case studies

View all case studies

Sims Metal Management

24x7 Injury Management Service

Sims Metal Management is the world's largest metal recycler, operating in 50 sites across Australia and New Zealand. DHS helped Sims to not only streamline the management of workplace...

Hospitality

Reduction in Absenteeism delivered through a Telehealth & Workforce Analytics Service

Case Study Key Findings

Strong ROI: 22% reduction in absenteeism resulting in $1.2 million saved annually
Impressive Compliance: 95%...

G8 Education

24x7 Injury Management Service

G8 Education is the largest private early education provider in Australia, with some 470 centres across the country employing nearly 11,000 people across 21 early learning brands. It aims to...

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How much can you save

Absence rate

Number of employees

Number of employees

Number of Injuries

IncidentTrack

Key features

Record all incidents & injuries

Customisable workflows & forms

Real-time notifications & alerts

Investigation & corrective action

Powerful interactive dashboards

Storage facility for documents & photos

Safe & secure cloud reporting

Key features

Record all incidents and injuries

Customisable workflows and forms

Immediate notifications

Incident investigation and corrective action modules

Powerful reports and interactive dashboards

Storage facility for documents and photos directly from PC, phone, or iPad

Safe and secure cloud reporting

Testimonials

Case studies

Sims Metal Management

Hospitality

Case Study Key Findings

G8 Education

G8 Education is the largest private early education provider in Australia, with some 470 centres across the country employing nearly 11,000 people across 21 early learning brands. It aims to...

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