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Are you prepared for National Safe Work Month?

Are you prepared for National Safe Work Month?

2020 has been a year that has catapulted us through challenge after challenge. As we look forward to constructive ways to navigate through adversity, health and wellbeing has become more critically important than ever before.

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"free resources"

Selecting the right HR case management software

Choosing the right HR case management solution is crucial, both from a financial and efficiency perspective. However, given the market's fragmentation, not all are created equally - or even truly created to handle the ...

"free resources"

Making the business case for HR case management

Buy in from the top is not always easy. However, the financial case for HR case management is clear. What we do know is that employee relations technology helps organisations deliver an exceptional ROI - in this case 520% or ...

"free resources"

do you need HR case management software

HR case management software systems or software solutions offer a powerful technology platform enabling HR departments to use one, centralised database, to manage employee relations issues and case investigations. Typically, ...

"free resources"

Free playbook | HR case management software

The onset of COVID-19 has brought about significant change in the way organisations manage employee relations issues and conduct investigations. Coupled with an increasingly litigious workforce and a rise in workforce mental ...

"blogs"

Pandemic driving the need for HR case management software

The onset of COVID-19 has brought about significant change in the way organisations manage employee relations issues and conduct investigations. Coupled with an increasingly litigious workforce and a rise in workforce mental ...

"blogs","free resources"

The power of employment medical assessments

Research indicates that the screening of prospective employees prior to commencing employment are likely to have reduced rates of injury, reduced medical costs resulting from injury and reduced absence from work due to ...

"white papers"

Free white paper | Technology use and the Bradford Factor

The Bradford Factor or Bradford Formula is used in HR management as a means of measuring employee absenteeism. It is a simple formula that calculates a score for each employee by applying a relative weighting to his or her ...

"blogs"

August Press Release | HRD & HR Dive Digital News

Direct Health Solutions (DHS) new Employee Relations Benchmarking Study finds Australian organisations have been caught unawares by COVID-19 and are struggling to track and manage their changing workforce. Featured article ...

"blogs"

Are your internal resources consumed with COVID-19 issues?

Did you know that you can outsource some or all of your pandemic response needs to Direct Health Solutions? We have established a large COVID-19 team to deliver programs designed to minimise the impacts of the pandemic, ...

"webinars and events"

Free webinar | Future-proof your workforce post COVID-19

Listen to injury expert Lisa Anderson and guest psychologist Annabel Rees deliver a rich and insightful 45 minute webinar on how to successfully transition your workforce into the 'new normal' whilst nurturing employee ...

"free resources"

Are you supporting the mental health of your workforce?

Prior to COVID-19 mental health has been an increasingly critical workplace issue. Now, mental health is expected to be the most significant issue any employer will have to manage in their workforce.

"research surveys"

2020 Employee Relations Benchmarking Survey

We are proud to release our First Employee Relations Benchmarking Survey 2020. The study provides employee relations and HR professionals, including business leaders with valuable information that will build effective teams, ...

"white papers"

Free white paper | Managing absenteeism during a pandemic

The onset of COVID-19 has brought about a step change in the way organisations need to manage workplace absenteeism and employee health, now and into the future. The role of telehealth has emerged as an essential tool to ...

"free resources"

Do you need absence management software?

Download the 12-item checklist to help you review your current processes and systems and identify if there is a need for your organisation to implement a new absence management solution. 

"blogs"

Are you unlocking the value of your absenteeism data?

Workforce data can be a powerful tool to not only track and monitor the health of your workforce, but also identify trends and tipping points and to more effectively manage HR cases and issues and escalate them before a ...

"blogs"

Managing mental wellbeing of your remote workforce

Mental health has become an increasingly important workplace issue, and this was prior to COVID-19. Now, mental health is expected to be the most significant issue any employer will have to manage in their workforce.

"blogs"

Do you understand the true 'health' of your workforce?

Do you understand the current health of your workforce? In other words, do you have a deep understanding of why employees are taking time off? Do you know what is causing illness and injury? Can you analyse data to discover ...

"blogs"

What it takes to manage a remote workforce

HR is used to being hands-on with employees, and face to face meetings and check-ins are a key component of this. This includes key aspects to management such as onboarding, injury and illness management, return to work, ...

"blogs"

Why managing absenteeism matters

A recent Citrix Survey of 580 Australians reports that at least 50% of the workforce will be remote for the remainder of 2020, and there is some debate as to whether a workforce will ever look the same as it once did. This ...

"blogs"

COVID-19 telehealth calls on the rise again

Authored by Paul Dundon   As employees are starting to return to the workplace, we are experiencing a spike in  call volumes again. Last week our COVID-19 related call volumes increased 100%.   It is expected that returning ...

"blogs"

Employee relations issues on the rise as a result of COVID-19

Despite remote work, COVID-19 will not bring employee relations issues to a halt. In fact, it's actually creating new challenges employers must navigate. It might be easy to assume that employee relations issues would reduce ...

"blogs"

7 quick tips for best practice HR case management

Authored by Lucy Rowlands Good HR practices increase staff loyalty, decrease turnover, and reduce legal and regulatory risk. This is especially true now as the business world moves towards more remote working environments. ...

"blogs"

Leveraging technology to build an engaged workforce

Thought Leadership by Lucy Rowlands Over the past decade, there’s been a huge paradigm shift in the use of technology to support employee relations. Some organisations are taking advantage of technology specifically built ...

"blogs"

The critical role of telehealth and technology in the 'new normal'

Due to a scattered and fearful workforce, there has been a significant uptake of telehealth services since the outbreak of COVID-19, and healthcare providers have scaled their solutions to expand their scope of delivery.

"blogs"

COVID-19 and the recent rise in psychological injuries

Risk management for employers is equally as important to address the known, visible risks now, as it is to address the latent, foreseeable risks in the future. Hundreds of employees across the nation have already lodged ...

"blogs"

Beyond the pandemic and risk prevention strategies

The restrictions around isolation are easing in all States and Territories, which is leaving organisations with a new challenge of how to do the right thing and prevent a new wave of COVID-19 spreading in the community.

"white papers"

Free white paper | Guide to the future of work

According to the Department of Health, the Coronavirus curve has flattened, and Australia has managed the pandemic well. The overall proportion of COVID-19 cases under investigation in each State or Territory is also ...

"blogs"

Using ERTrack to record and manage employee issues

Managing employee relations has never been more important, from documenting and tracking issues, to resolving the issue itself. Subscribe to ERTrack and you will receive three months free, with no upfront costs to align the ...

"blogs"

The pandemic is set to reshape the healthcare industry

Which-50 Magazine, one of Australia’s leading technology business publications interviewed the CEO and Founder of Direct Health Solutions, Paul Dundon. The interview formed part of Which-50's four part Disruption Series, ...

"blogs"

Paul Dundon talks live on Ticker Newsroom about COVID-19

Direct Health Solutions CEO and Founder Paul Dundon talks live on Ticker Newsroom about the impact of COVID-19 on workplaces, and how DHS responded in the early stages of the pandemic and the role of telehealth. TickerTV is ...

"blogs"

Why managing absenteeism is critical during COVID-19

Direct Health Solutions CEO and Founder Paul Dundon discusses why managing absenteeism is critical as the pandemic unfolds. He emphasises absenteeism is set to rise up to 40%, and reveals the challenges employers need to be ...

"blogs"

Empowering employers through telehealth solutions

Direct Health Solutions CEO and Founder Paul Dundon explains why telehealth solutions are important in times of crises and how a range of tele-doctor, tele-nurse, tele-physio and tele-psych services, combined with the right ...

"blogs"

Telehealth reduces anxiety levels among remote workers

Direct Health Solutions CEO and Founder Paul Dundon explains how employers can leverage telehealth to help alleviate employees feeling confused and stressed in these volatile times. The time is now for businesses to help ...

"blogs"

Telehealth providing care for all Australians

Direct Health Solutions CEO and Founder Paul Dundon explains how telehealth is a critical delivery model to ensure employees have access to the right care at the right time.

"blogs"

New & innovative COVID-19 solutions

We recognise that businesses need to pivot quickly in response to COVID-19 and so we have streamlined our telehealth and technology platforms to better support the health and safety of your workforce during this crisis.

"blogs"

Maintaining staff wellbeing amid COVID-19

The current COVID-19 pandemic is creating pain points across the world. From health care to retail, finance to telcos, Australian businesses have had to pivot quickly.

"blogs"

Managing absenteeism during COVID-19

Absenteeism is surging across Australian workplaces and it is unlikely to ease up any time soon. Through our 24x7 telehealth absence management service and industry leading AbsenceTrack and COVID-19 identification and case ...

"blogs"

Coronavirus Hotline: 24/7 service for employers

We have established a 24/7 Coronavirus Hotline for employers to assist managing the response to the current pandemic. This service is now LIVE! Employers around Australia and the world are rapidly putting in place their ...

"blogs"

New COVID-19 tracking & case management software

We have seen a 15% increase in absenteeism this week, and with the situation surrounding COVID-19 changing daily, employers are struggling to manage the evolving landscape. DHS want to support your increase in case ...

"blogs"

How to reduce absenteeism by up to 40%

At Direct Health Solutions, we have assisted hundreds of organisations in Australia and New Zealand to implement best practice, evidence based absence programs, that have, on average reduced absenteeism levels by 25%.

"blogs"

What employers need to know about coronavirus

With 15 cases reported in Australia, there is increasing concern from Australian and New Zealand workplaces about the risk of coronavirus, and if there are any steps that employers should be taking to prevent the potential ...

"blogs"

What employers need to know about measuring absenteeism

Accurately measuring the true rate of absenteeism may sound simple, but many organisations get it wrong. Be clear on what information you need in your absenteeism statistics, and validate the calculations used to produce an ...

"blogs"

Legal considerations regarding coronavirus

The legal considerations around coronavirus are a key focus for all businesses in the midst of pandemic planning. You may be faced with employees restricted from returning to Australia, which can have a significant impact on ...

"blogs"

Our absence programs slash absence rates by 40%

An absence management strategy is a complex interaction of process, reporting systems, management action and employee behaviour, not to mention workplace culture and engagement. Through centralisation of absence recording, ...

"blogs"

How to combat non-genuine absence

If you’ve been in management for any period of time, you have no doubt had experience with employees who needed time off just a little too often – or too regularly – to be credible. That said, many managers are wary of ...

"research surveys"

2016 Absence Management & Wellbeing Survey

Absenteeism levels per employee per year in Australia have increased by about 10.5% from 8.6 days to 9.5 days, according to DHS’ 2016 Absence Management and Wellbeing Survey Report.

"blogs"

Outsourcing absence management trend

Managing absenteeism Outsourcing absence management programs is a rapidly increasing trend due to the high levels of absenteeism in Australia, the associated costs and the impact on employee health and organisational ...

"research surveys"

2019 Absence Management & Wellbeing Survey

We are delighted to release the 11th edition of our Absence Management and Wellbeing Survey results for Australian organisations. The analysis is based on the results provided by 104 organisations across Australia, who ...

"white papers"

Free guide | The key to reducing absenteeism in Australia

Absence management is much more than just relying on medical certificates to  manage it. Direct Health Solutions (DHS) has developed a guide to assist employers to better understand common absence management challenges, and ...

"research surveys"

2017 Absence Management & Wellbeing Survey

We are pleased to release our latest Absence Management and Wellbeing Survey results for Australian organisations. In 2017, employee absenteeism rates increased from 9.5 days to 9.7 days per employee per annum, an increase ...

"webinars and events"

Free webinar | How to manage sick leave expert panel

By Direct Health Solutions On 21st November, 2018 Paul Dundon and James Matteson (Partner at Bartier Perry Lawyers) ran an Absence Management Expert Panel, with 140 attending the webinar in total, on how to manage sick ...

"blogs"

Guidelines for managing short-term absenteeism

Authored by Lucy Rowlands, Head of Psychology Short term absenteeism is the most problematic absence behavior to manage. Alongside standard return-to-work interviews, clear guidelines should be established about when to ...

"blogs"

Practical strategies for absence managers

The annual cost of sickness absence has climbed to almost $30 billion for Australian organisations, according to a surveypublished recently by Direct Health Solutions. Here is some practical advice and guidance for HR and ...

"webinars and events"

Free webinar | Join the pre-employment revolution

On 4th October, 2018 Direct Health Solutions held a webinar on our new approach to on-line pre-employment assessment. 58interested participants attended to discover the advantages of identifying ‘people risks’ early to ...

"webinars and events"

Training webinar | Managing absenteeism

On the 31st May, 2018 Direct Health Solutions facilitated an absence management training webinar with 75 front-line leaders,supervisors, mid level managers, and HR professionals attending. The webinar covered the following ...

"webinars and events"

OHS Leaders Summit | Early intervention injury triage

Jon Baker (Head of Health and Safety at Coca Cola Amatil) and Paul Dundon co-presented a workshop at the OHS Leaders Summit Australia on Early Intervention Injury Triage. They spoke on how the evidence supporting the ...
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