RTW & Claims Management

24×7 service providing injury triage and management advice following employee injury or illness

 

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New COVID-19 services

About our service

Direct Health Solutions return to work and claims management offers a scale up or scale down option, or a fully outsourced service. With our highly qualified team of allied health and medical professionals experienced in injury and claims management, you will have access to reliable quality resources for optimal output on each claim.

 

Key features

  • Ongoing injury management
  • Engagement with all stakeholders
  • RTW planning and workplace interventions
  • Medical case conferencing
  • Claims administration and medical expense management
  • Liaison with insurers and agents
  • Claims management technology
  • Strategic claims portfolio advice

Testimonials

"We wanted an absence management program that we could manage in-house. AbsenceTrack enabled us to monitor absenteeism more accurately and comprehensively, and flag cases that required further investigation and support."

GM Human Resources
Absence Management Software Solution

"DHS has been an integral part of our business since 2011. We continue to engage DHS to help us shift our entitlement culture and drive a behaviour change across Table Games."

GM Human Resources
Absence Management Software Solution

"The program enabled open and fair reporting of all workplace injuries. We have successfully achieved measurable and permanent change in our health and safety practices.”

Head of Health & Safety
24x7 Injury Management Service

"In the first year alone we achieved absence reductions of 27% and a reduction in our sick leave costs. Year on year we reap the benefits of the program with results as high as 45% below pre-DHS levels."

GM Human Resources
24x7 Absence Management Service

"IncidentTrack has helped us achieve a safer and higher quality workplace. Our managers are able to concentrate their efforts and proactively monitor the health and safety of their staff."

Health & Safety Manager
Injury Management Software Solution

"DHS has been an integral part of our business since 2011. We continue to engage DHS to help us shift our entitlement culture and drive a behaviour change across Table Games."

GM Table Games
24x7 Absence Management Service

"We wanted an absence management program that we could manage in-house. AbsenceTrack enabled us to monitor absenteeism more accurately and comprehensively, and flag cases that required further investigation and support."

GM Human Resources
Absence Management Software Solution

"DHS has been an integral part of our business since 2011. We continue to engage DHS to help us shift our entitlement culture and drive a behaviour change across Table Games."

GM Human Resources
Absence Management Software Solution

"The program enabled open and fair reporting of all workplace injuries. We have successfully achieved measurable and permanent change in our health and safety practices.”

Head of Health & Safety
24x7 Injury Management Service

"In the first year alone we achieved absence reductions of 27% and a reduction in our sick leave costs. Year on year we reap the benefits of the program with results as high as 45% below pre-DHS levels."

GM Human Resources
24x7 Absence Management Service

"IncidentTrack has helped us achieve a safer and higher quality workplace. Our managers are able to concentrate their efforts and proactively monitor the health and safety of their staff."

Health & Safety Manager
Injury Management Software Solution

"DHS has been an integral part of our business since 2011. We continue to engage DHS to help us shift our entitlement culture and drive a behaviour change across Table Games."

GM Table Games
24x7 Absence Management Service

Case studies

View all case studies

Retail & Entertainment

24x7 Absence Management Service

Direct Health Solutions (DHS) were engaged by this major client in 2011 to implement a comprehensive absence ...

Telecommunications

24x7 Absence Management Service

One of Australia’s largest internet service providers with more than 1.3 million customers as of 15 August 2011. ...

Food & Beverage

 24x7 Injury Management Service

The organisation is a large premium brand beverage and food company and one of the top five bottlers in the ...

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